Knowledgebase

Q: What type of control panel is provided with my site?

A: Universal Site Management uses the Ensim X control panel to provide a control panel that we feel is a leader in the industry. As a site owner, you will be in complete control of your site and can even manage files and directories directly from your control panel.

Q: I try to send mail using Outlook, but get an error. I can receive email.

A: This is usually just a matter of properly configuring your Outlook mail client (or Outlook Express). To ensure better security, usmhosting.com mail servers require the use of SMTP authentication.

Q: Does usmhosting.com back up my site for me?

A: Yes, nightly.

Q: How does the 30-day money back guarantee work?

A: It's simple. If for any reason during the first 30 days, you are not completely satisfied with our services, we will cancel your account and refund 100% of your money. The only exception to this policy exists when a user is found to be disregarding Universal Site Management's Acceptable Use Policy. In this case, the account will be disconnected, and no refund will be issued.

Add to Favourites

Print this Article